Garcha Hotels Personal Data Protection Policy (effective 15 October 2014) This is the data protection policy of Garcha Hotels. In this policy, the terms “we”, “us” and “our” refer to Garcha Hotels and the term “Garcha Hotels” refers collectively to us, our parent company and/or its subsidiaries.
What personal data we collect
Personal data is data that can be used to identify a natural person. Examples of personal data include your name, nationality, date of birth, sex, contact details (address, email address, telephone numbers), passport or other identification number and your image on CCTV and in photographs.
If you provide the personal data of anyone else (such as anyone you book a room with or order products or services for), it means that you have obtained his/her consent to our collection, use and disclosure of his/her personal data for the purposes set out in this policy or that you validly give us such consent on their behalf.
Our purposes for collection, use and disclosure of personal data We collect, use and disclose personal data for the following purposes:
Serving our guests/customers
Marketing and promotion
HOTELS group entities and/or our respective partners.
We will not send telemarketing messages to your Singapore telephone number via text messages, telephone calls or facsimile transmission if we do not have your clear and unambiguous consent in writing or other recorded form to do so or if you have made the appropriate registration of your number with the Do Not Call Registry.
Photography and CCTV (closed-circuit television)
We may take photographs and make videos and/or sound recordings in and around our premises from time to time, including our conference venues and function rooms. You may be captured in such photographs and recordings. ◦ We may use such photographs and/or recordings in our publications, websites and other communication channels, as well as in third party media, or display them in and around our premises and/or the premises of the GARCHA HOTELS group. ◦ CCTV may be in operation in and around our premises as necessary in the interests of security.
Any other purposes relating to or arising out of the above.
We may disclose the personal data to third parties, whether located in Singapore or elsewhere, in order to achieve the purposes stated in this policy.
Such third parties include:
We may also collect, use and disclose personal data where required or permitted by law for any purpose.
In order to achieve any of the purposes referred to above, we may need to transfer personal data outside Singapore. If we do so, we will ensure that such personal data is protected to a standard comparable to the protection accorded to personal data under the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore.
In summary, this means:
Retention of personal data
We will retain personal data for a reasonable period in accordance with our legal and business purposes.
Access to and correction of personal data
If you wish to correct or have access to your personal data, please contact us. See the “How to contact us” section at the end of this policy. We may charge a reasonable fee for processing a request for access to personal data.
How to contact us
If you have questions or concerns regarding your personal data or any aspect of this policy, please contact us at [email protected]
Amendments and updates
We may amend this policy from time to time and will make available the updated policy on our Internet site at www.garchahotels.com Each time we collect, use or disclose personal data, the latest version of this policy in force at the time will apply.